Top Tip: Information Gathering
If you want to understand your audience more, the best way is to talk to people in person, however, this can be expensive and time consuming and so not always an option you can do all the time.
Fortunately, there are a range of techniques and tools we can look at and use to gather a range of information that can help us to understand our audience and clients better.
1 to 1 conversations/interviews
Feedback from staff who speak to customers
Individual Digital Techniques
Answer the public